Why isn't Genius working? What's wrong with Genius today?
The "Genius" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact Genius technical support?
Official support site: https://support.genius.com
What happened to Genius?
Genius is a service designed to provide various technological solutions and tools. Possible causes of outages include technical maintenance, DDoS attacks, and ISP problems.
Why can’t I log in to my Genius account?
Check your internet connection.
Ensure your username and password are correct.
Try logging in from a different browser or device.
Clear your browser’s cache and cookies.
Why are videos not playing in Genius?
Check your internet connection speed.
Ensure the video is not blocked by your browser or system settings.
Try playing the video on a different platform or device.
Refresh the page or try a different browser.
Why are some features not working in Genius?
Ensure you have the latest version of the app or browser plugin installed.
Check for any system updates or patches that might affect the service.
Restart your device to clear any temporary issues.
Contact support for further assistance.
Why are notifications not arriving in Genius?
Check your notification settings in the app or on the website.
Ensure your email or push notification preferences are correct.
Check your spam or junk mail folders for missed notifications.
Restart the Genius app or refresh the website.
Why is the Genius website not loading?
Check your internet connection speed and stability.
Try accessing the website from a different device or network.