The "Proton Drive" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact Proton Drive technical support?
Official support site: https://www.proton.me/support
What happened to Proton Drive?
Proton Drive is a secure file storage service that offers end-to-end encryption and privacy features. General possible causes of outages include technical maintenance, DDoS attacks, and ISP problems.
Having trouble logging into your Proton Drive account?
Step 1: Check your internet connection.
Step 2: Ensure your username and password are correct.
Step 3: Try logging in from a different browser or device.
Step 4: Contact technical support if the issue persists.
Files not uploading to Proton Drive?
Step 1: Check your internet connection and upload speed.
Step 2: Make sure the file size complies with Proton Drive’s upload limits.
Step 3: Ensure the file type is supported by Proton Drive.
Step 4: Restart the application and try again.
Files not syncing across devices?
Step 1: Verify that all devices are connected to the internet.
Step 2: Check that the correct Proton Drive account is logged in on each device.
Step 3: Ensure the Proton Drive app is up to date on all devices.
Step 4: Restart the application on all devices and check sync status.
Proton Drive not responding?
Step 1: Close the application and reopen it.
Step 2: Clear the application cache.
Step 3: Restart your device.
Step 4: Contact technical support if the issue persists.
