Why isn't Smartsheet working? What's wrong with Smartsheet today?
The "Smartsheet" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact Smartsheet technical support?
Official support site: https://www.smartsheet.com/support
What happened to Smartsheet?
Smartsheet is a cloud-based work management platform that helps teams organize, manage, and automate work. It offers features like task management, document collaboration, and project tracking.
General possible causes of outages:
Technical maintenance
DDoS attacks
ISP problems
Server issues
Why can’t I log into my Smartsheet account?
Step 1: Check your internet connection.
Step 2: Verify your username and password.
Step 3: Clear your browser cache and cookies.
Step 4: Try logging in from a different browser or device.
Why are my sheets not updating in real-time?
Step 1: Ensure real-time updates are enabled in your settings.
Step 2: Check your internet connection and network settings.
Step 3: Verify that your browser supports real-time updates.
Step 4: Restart your browser and Smartsheet app.
Why are formulas not calculating correctly?
Step 1: Check the formula syntax and ensure it’s correct.
Step 2: Verify that the referenced cells contain valid data.
Step 3: Ensure that the formula is not in a read-only cell.
Step 4: Try recalculating the formula by pressing the F9 key.
Why are my attachments not displaying?
Step 1: Check the file format and ensure it’s supported by Smartsheet.
Step 2: Verify that the attachment is not too large.
Step 3: Clear your browser cache and cookies.
Step 4: Try accessing the attachment from a different device or browser.
Why are my permissions not working correctly?
Step 1: Review and update your permission settings.
Step 2: Ensure that the correct users or groups have the appropriate permissions.
Step 3: Check for any conflicts with other settings or integrations.
Step 4: Contact your administrator for further assistance.
