Why isn't Mendeley working? What's wrong with Mendeley today?
The "Mendeley" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact Mendeley technical support?
Official support site: https://support.mendeley.com
What happened to Mendeley?
Mendeley is a powerful tool for managing references and collaborating on documents. However, like any online service, it can experience issues.
Possible causes of outages include:
Technical maintenance
DDoS attacks
Internet Service Provider (ISP) problems
Server issues
Can’t log into your Mendeley account?
Step 1: Check your internet connection.
Step 2: Verify your username and password.
Step 3: Clear your browser cache and cookies.
Step 4: Try logging in from a different browser or device.
Files not syncing correctly in Mendeley?
Step 1: Check your internet connection.
Step 2: Ensure that Mendeley is running in offline mode if needed.
Step 3: Restart Mendeley and your computer.
Step 4: Verify the file permissions and paths.
Export options not working?
Step 1: Check for any updates to Mendeley.
Step 2: Ensure that the export settings are correctly configured.
Step 3: Try exporting to a different file format.
Step 4: Contact technical support if the issue persists.
Citations not appearing in Mendeley?
Step 1: Verify that the citation format is correctly set.
Step 2: Check the source documents for any issues.
Step 3: Restart Mendeley.
Step 4: Contact technical support if the issue persists.
