Why isn't The Sims working? What's wrong with The Sims today?
The "The Sims" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact The Sims technical support?
Official support site: https://help.ea.com/en/
What happened to The Sims?
The Sims is a popular life simulation game developed by Maxis and published by Electronic Arts. It allows players to create and control virtual people (known as Sims) and live out various life scenarios.
General possible causes of outages include: technical maintenance, server issues, network problems, and game updates.
Why can’t I log into my The Sims account?
Step 1: Check your internet connection.
Step 2: Restart your gaming console or computer.
Step 3: Ensure your login credentials are correct.
Step 4: Contact technical support if the issue persists.
Why are some features not working in The Sims?
Step 1: Check for game updates.
Step 2: Restart the game.
Step 3: Verify game files (if available).
Step 4: Contact technical support if the issue persists.
Why are there no sounds in The Sims?
Step 1: Check your audio settings in the game.
Step 2: Ensure your sound system is working properly.
Step 3: Restart the game.
Step 4: Contact technical support if the issue persists.
Why are my saved games not loading?
Step 1: Check for game updates.
Step 2: Verify the integrity of the saved game files.
Step 3: Restart the game.
Step 4: Contact technical support if the issue persists.
Why is the game lagging or running slowly?
Step 1: Close unnecessary background applications.
Step 2: Check your internet connection.
Step 3: Update your gaming device drivers.
Step 4: Contact technical support if the issue persists.
