Why isn't ProtonMail working? What's wrong with ProtonMail today?
The "ProtonMail" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact ProtonMail technical support?
Official support site: https://protonmail.com/support
What happened to ProtonMail?
ProtonMail is a secure email service that prioritizes user privacy. It uses end-to-end encryption to protect your emails.
General possible causes of outages include: technical maintenance, DDoS attacks, ISP problems, and server issues.
Why can’t I access my ProtonMail account?
Check your internet connection.
Ensure your browser is up to date.
Clear your browser cache and cookies.
Try accessing your account from a different device or browser.
Why are some emails not delivered?
Check your spam or junk mail folder.
Verify the recipient’s email address.
Ensure your account settings are not blocking messages.
Contact the recipient to confirm receipt.
Why can’t I log in to my ProtonMail account?
Reset your password using the ‘Forgot Password’ link.
Check your internet connection.
Ensure you are entering the correct email address and password.
Try logging in from a different device or browser.
Why are some emails not loading in my inbox?
Check your internet connection.
Ensure your browser is up to date.
Clear your browser cache and cookies.
Try accessing your emails from a different device or browser.
Why are some attachments not displaying?
Ensure the file type is supported by ProtonMail.
Check the file size limits for attachments.
Try downloading the attachment and opening it separately.
