Why isn't Sonos working? What's wrong with Sonos today?
The "Sonos" service operates with a stability of 100.00%. In the last 24 hours, it was available for 24 hours, 0 minutes, which is 100.00% of the time. Over the last month, the service was available for 30 days, 0 hours, 0 minutes, which is 100.00% of the time.
Report a Problem
How to contact Sonos technical support?
Official support site: https://www.sonos.com/support
What happened to Sonos?
Sonos is a leading provider of smart speakers and audio systems. To ensure the best user experience, Sonos is committed to continuous improvement and innovation. However, like any complex system, users may occasionally encounter issues.
General possible causes of outages:
Technical maintenance
DDoS attacks
Internet Service Provider (ISP) problems
Network congestion
Software updates
Why is my Sonos app not connecting to the network?
Check your Wi-Fi connection and ensure it is stable.
Restart the Sonos app and your device.
Reset your Sonos system to factory settings.
Verify that your router firmware is up to date.
Why is the sound cut off randomly?
Check the physical connections (cables) for any damage or loose connections.
Ensure that all Sonos devices are within range of the Wi-Fi signal.
Update the firmware on all Sonos devices.
Disable any bandwidth-intensive applications running on your network.
Why is the Sonos system not responding?
Restart all Sonos devices.
Check the power connections to ensure they are secure.
Verify that the Sonos system is not overloaded with too many sources playing simultaneously.
Reset the Sonos system to factory settings if necessary.
